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October 2017 – Pain Management Services

The CCG wanted to engage local people on how local pain management services are currently provided.  Services need to be in line with all the latest evidence and NHS guidance and any changes to local services as a result of this need to be understood.  A survey was sent to all patients who had use the service in the last two years.

You told us

From the 114 people who responded patients are satisfied with the services they receive from pain services. There was positive feedback included for following services:

  1. Orthopaedic service for an injection or surgery
  2. Chronic pain service for injection therapy
  3. Chronic pain management programme

People also told us:

  • GP service, Physiotherapy and other NHS Services  was rated positively
  • Most want to manage their own pain and be independent
  • The aspects that would improve the service as noted within feedback included more varied treatment and many wanted greater promotion of patient choice.
  • Many would benefit from shorter waiting times
  • Improvement in staff communication and  attitude to patients were also noted
  • Better advice and support was suggested as an aspect that would improve pain services.


What we are doing

The engagement will ensure commissioners are able to understand what can be done to develop new approaches to pain management. We want to look at helping people to manage their own pain and keep people independent in the future.



Pain Management Services: engagement report of findings