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Community services composite report 2013-2019

This report pulls together all the engagement and consultation activity that has taken place in Calderdale from March 2013 to August 2019 on services that directly or indirectly relate to community.  The aim of the report is to catalogue all the views gathered so that managers can use the information provided to inform any future design or development and identify any gaps in intelligence.

People told us:

The key emerging themes including equality from all this work can be used as baseline intelligence to support the development of future service models. The information has been gathered from feedback on the following services and programmes of work:

  • Cardiovascular disease
  • Dermatology
  • Diabetes
  • MSK
  • Ophthalmology
  • Respiratory
  • Therapies
  • Hospital services including A&E
  • Technology

The report highlights the wealth of intelligence that already exists and supports the approach of using what we already know before embarking on further engagement.

This report however does not mitigate the need to continually involve people at each stage of service development.  If there are gaps in reach, audience and intelligence more work needs to be done to ensure the information is gathered.

For developments or service improvements that are considered as significant service change, then the legal requirement to consult local people on these changes is withheld.