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LBGTQ Experiences of Calderdale GP practices

The engagement was aimed at all LGBTQ Adults who are resident in Calderdale, aged over 18 years old. The engagement ran for six weeks from 03 February to 13 March 2020.

You told us

Only 3 (%) people identifying as LGBTQ felt that their practice had a good understanding of LGBTQ issues.
Over half of the respondents had not asked about other local services to support them and the vast majority were not referred to a different service.
The majority of respondents were seen by a GP, with nearly half seen in the last 6 months and over a third in the last month.

  • Over half of the responders made appointments by
  • telephone.
  • Over half of the responders had no access issues when attending their GP practice and reported to have a very good experience. The majority felt their GP understood their needs and felt they could ask questions.
  • In general respondents felt that the most important traits of a GP/health professional were to treat patients with respect and to be good at listening.
  • For LGBTQ respondents Confidentiality and Non –judgemental behaviour were particularly important unlike people who did not identify as being LGBTQ, as was a good knowledge of local services.
  • 25 Respondents identifying as LGBTQ rated their experience of their GP practice lower than those who did not identify as LGBTQ.

What are we doing

The report of findings will be shared with the Primary Care Equality Steering Group and
Patient and Public Engagement Steering Group. The final engagement report will be
made publically available and feedback provided to those respondents who have
requested it.