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Calderdale CCG Sign up to Safety

Calderdale CCG Sign up to Safety

Sign up to Safety is a national patient safety campaign with the mission to strengthen patient safety in the NHS and make it the safest healthcare system in the world.

The campaign aims to help member organisations listen to patients, carers and staff, learn from what they say when things go wrong and take action to improve patient’s safety, helping to ensure patients get harm free care every time, everywhere.

In signing up, we commit to strengthening our patient safety by:

  • Describing the actions we will undertake in response to the five campaign pledges.
  • Identify the patient safety improvement areas we will focus on within the safety plans.
  • Engage our local community, patients and staff to ensure that the focus of our plan reflects what is important to our community.
  • Make public our pledges.

To find out more about Sign up to Safety, visit: www.england.nhs.uk/signuptosafety


Our five ‘Sign up to Safety’ pledges

  1. Putting safety first. Commit to reduce avoidable harm in the NHS by half and make public our locally developed goals and plans

We will:

  • Work across boundaries, organisations and agencies to reduce harm. This will enable collaboration, trianglulation and sharing of intelligence and lessons learned, and develop an open and transparent culture.


  • Develop Commissioning for Quality and Innovation (CQUIN) schemes with our local providers to incentivise quality, efficiency and transformation.


  • Support and provide guidance to our commissioned services and General Practitioners in the implementation of their commitments to this pledge.


  1. Continually learning. Make our organisation more resilient to risks, by acting on the feedback from patients and staff and by constantly measuring and monitoring how safe our services are

We will:

  • Undertake regular improvement meetings with our providers and attend Serious Incident learning events to ensure services have embedded the learning into practice.


  • Continually monitor the quality of our providers by triangulation of all data available and ensure action plans are followed up in a timely manner.


  • Listen to patient and carer feedback and receive patient stories at our Governing Body meeting.


  • Create an environment that embraces patient and staff feedback to continually learn and improve.


  • Encourage our General Practices to report quality issues through Datix and we will share the themes and trends to allow them to monitor and improve their services.


  1. Being honest. Be transparent with people about our progress to tackle patient safety issues and support staff to be candid with patients and their families if something goes wrong

We will:

  • Monitor our commissioned services compliance to the ‘Duty of Candour’ both through the NHS contract and the CQUIN Schemes.


  • Support providers to improve the management of complaints, we pledge to follow the same process for our complaints.


  • Be open and publish the learning of any serious incidents and complaints.



  1. Collaborating. Take a lead role in supporting local collaborative learning, so that improvements are made across all of the local services that patients use

We will:

  • Work with other agencies and organisations to share learning and improvements, supported by local groups, such as the NHS England network events, Patient Safety Collaboratives, Academic Health Science Network and the Improvement Academy.


  • Support and provide guidance to our General Practitioners to continuously improve the Primary Care services.



  1. Being supportive. Help our people understand why things go wrong and how to put them right. Give them the time and support to improve and celebrate progress

We will:

  • Support staff to do the right thing, every time and to say when they can’t. We will acknowledge error and allow learning to occur.


  • Undertake regular improvement meetings with our providers and attend Serious Incident learning events to ensure services have embedded the learning into practice.


  • Commit time and resources to developing our staff through regular one to ones and participating in Personal Development Reviews.
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NHS Calderdale Clinical Commissioning Group: 5th floor, F Mill, Dean Clough, Halifax, HX3 5AX. Tel: 01422 307400

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