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#enterprising: Calderdale’s Quest for Quality in Care

#enterprising: Calderdale’s Quest for Quality in Care

In the run up to Calderdale Council’s 50th anniversary in 2024, we are joining the local authority in celebrating five themes that illustrate the virtues we want to display in Calderdale.

This week is #enterprising week, and we’re marking the occasion by looking back at our celebrated Quest for Quality in Care Homes programme, which has reduced emergency admissions by 33 per cent with the help of technology-enabled care provided by Tunstall Healthcare.

In the first two years this clinically-led approach, undertaken in partnership with Calderdale Council and Calderdale and Huddersfield NHS Foundation Trust, made savings equating to approximately 7,000 hospital bed days and technology continues to be used for monitoring and risk reduction.

The Quest for Quality in Care Homes initiative has involved 1300 care home residents over the past five years, with a multidisciplinary team and care home staff working to improve care and prevent avoidable emergency attendances and hospital admissions – typically for urinary tract and respiratory infections, falls and fractures.

In the launch phase (2014-2016) the programme:

  • Cut emergency admissions from care home residents by 33%
  • Made savings equating to approximately 7000 bed days
  • Reduced GP care home visits by 45% following the introduction of the Quest multidisciplinary team
  • Telecare continues to help the CCG support care home residents and prevent falls.


From April 2016 to March 2018 emergency admissions relating to falls from Quest care homes fell by 7.7%. This represents an annual saving of more than £200,000.

Dr Steven Cleasby, Chair of NHS Calderdale CCG said: “The Telecare service has been a really important part of what we have achieved through the Quest for Quality in Care Homes project.

“Our care homes have engaged with telecare and welcome the support Tunstall provide through equipment provision for residents and carers, with regular on-the-ground support. These have led to efficiencies in staff workload, reductions in falls and general improvement in the quality of care provided.”


Katie Berry, a Quest Nurse from Calderdale said: “This type of technology is massively important.It has, without a doubt, enhanced safety for our vulnerable care home residents.”


Dr Belinda Coker, Clinical Director of Tunstall and a sessional NHS GP at the Hurley Clinic in South East London said: “We believe NHS Calderdale CCG has led the way in showing that proactive management by highly-skilled multidisciplinary teams using technology in care homes could deliver significant efficiencies and release major capacity while at the same time providing a high-quality service.”



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