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As part of our decision-making processes we use insight and feedback to continually learn from our local population. Insight and feedback supports a whole system approach in helping us identify how services may need to change and the aspects of a service that require redesign.

We are committed to feeding back to people as part of our process for engagement will involve a number of communication methods and approaches depending on the target audience. The images and information we present will help us to engage with our diverse population and ensure that we provide messages that are relevant, clear and informative.

Some of the ways we feedback to our local population include:

You can also view some of our feedback video clips below:

LGBTQ young people share their experience of using primary care services in Calderdale.

This video, made by young people, shows bad and good examples of a person’e experience at their GP surgery.

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NHS Calderdale Clinical Commissioning Group: 5th floor, F Mill, Dean Clough, Halifax, HX3 5AX. Tel: 01422 307400

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