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Formal complaints (1516233)

We are pleased to respond to your request for information and our response is set out below.

1. Please provide the annual number of formal complaints audited and administered by Voluntary Action Calderdale between 1st January 2012 and 1st January 2016.

Please see our response to this request in our letter to you dated 24th March 2016

2. Please provide a monthly breakdown of the number of formal complaints audited and administered by Voluntary Action Calderdale between 1st June 2015 and 1st April 2016.

Please see our response in our letter to you dated 24th March 2016

3. Please provide similar annual and monthly stats pertaining to the number of Subject Access Requests lodged with Voluntary Action Calderdale (in the same time frames).

We do not hold this information.

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NHS Calderdale Clinical Commissioning Group: 5th floor, F Mill, Dean Clough, Halifax, HX3 5AX. Tel: 01422 307400

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