Patient reference groups (PRGs)
Patient Reference Groups have been set up for each local GP practice in Calderdale where you can contribute to the continuing improvement and development of your local GP practice.
To join, or for more information on your local Patient Reference Group, please contact your GP practice directly. Patient Reference Group members will also automatically become part of a Calderdale Health Forum, chaired by the CCG’s lead governing body member for Public and Patient Involvement.
Resources to support PRGs can be accessed here.
Patient and Public Engagement and Experience Steering Group (PPE&E)
The purpose of the Patient and Public Engagement and Experience Steering Group is to shape, steer and advise on engagement and consultation activity. This group is chaired by the NHS Calderdale CCG lay representative, Alison MacDonald, Governing Body Lay Member (Public and Patient Involvement), and members include Healthwatch, Calderdale Council and NHS Provider colleagues and VAC.
Calderdale Clinical Commissioning Group (CCG) Engagement and Patient Experience Action Plan 875.50 KB 71 downloads...
Calderdale CCG works with, and supports, ‘Engagement Champions’ who talk to people throughout Calderdale about changes and developments in their local healthcare. Find out more here.
Engagement and consultation
Throughout the year, we run a number of activities designed to include local people in the decision-making process and have their say about future services. You’ll find details of all ongoing engagement and consultation activities, as well as information about previous work here.
Calderdale Health Forum
Calderdale Health Forum has been set up to collectively involve members of the CCG’s member practices’ patient representative groups in what’s happening in the CCG.
The Health Forum is a network that helps us gather the views of patient representative groups through surveys, focus groups and conversations. Information gathered is then used to improve health services around Calderdale, making them more accessible and user-friendly. We will also use the information to help make decisions about planning new services.
To get involved in the Calderdale Health Forum please contact your local GP practice for details on how you can join its Patient Reference Group.
Find papers and associated documents from the Health Forum Meetings here.
Healthwatch provides a way for local people to communicate, challenge and shape the decisions or commissioners and service providers in health and social care. For more information visit the Healthwatch Calderdale website.
Equality Health Panel
Our Equality Health Panel provides an opportunity, quarterly, for protected groups and their representatives to share their views, information and feedback with the CCG and our providers to promote equality in the Calderdale healthcare system.
The Equality Health Panel is a forum where the voices of those people with characteristics protected by the Equality Act 2010 and other disadvantaged groups are represented in the health care system; and it brings together commissioners, health care providers, stakeholders and local communities to identify areas for improvement and suggest recommendations;
At recent meetings the Panel have supported the CCG and providers on the Equality Delivery System grading process and development of the equality objectives,
The Panel was set up in April 2017 so its work will feature in future Public Sector Equality Duty reports
Comment on local services
Comments, compliments and complaints
If you’d like to tell us about a positive experience of healthcare or make a complaint you can find out how to contact us here