The CCG needs to make sure that plans for local health services are discussed with those who may be affected – and that’s where Engagement Champions can help.
Engagement Champions are individuals working in the voluntary and community sector who are trained to engage with the local population on our behalf. By working with volunteers in this way the response to our conversations has strengthened and increased, particularly among seldom heard groups.
We already have around 40 representatives who support conversations about healthcare services with residents, and we are working in partnership with VAC to recruit and train even more.
VAC is a charity that provides services for local voluntary, community and social enterprise (VCSE) organisations working around health and local communities. The CCG has grant funded a project for one year for VAC to further support local VCSE organisations in the Calderdale area by:
- Delivering training sessions for local VCSE organisations to give them the skills and knowledge required to carry out effective engagement and consultation activities on behalf of the CCG.
- Providing a comprehensive package of support to local VCSE organisations which covers all aspects of organisational set up and development. This will help organisations improve their service delivery and sustainability.
- Implementing ‘Quality For Health’, VAC’s unique quality assurance system for the VCSE sector delivering health services. It is designed to help organisations evidence the quality of the health services they deliver and show how these services make a real difference to their service users.