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GP Streaming (1819072)

Under the Freedom of Information Act (2000) I am requesting the following information regarding A&E GP streaming services commissioned by the CCG.

Hospital Trusts have told Pulse that CCGs commission outsourced A&E GP streaming services that are managed by the CCG.

Please can you answer the following questions providing separate responses for each hospital trust you cover, where the CCG provides A&E streaming GPs via an external party:

Current A&E GP streaming service:

1. Who is the contracted provider of A&E streaming GPs.

NHS Calderdale CCG (CCG) commissions the service from Local Care Direct.

2. What are the opening hours?

Calderdale Royal Hospital:

18:30 – 08:00 Monday to Friday

Weekends and Bank Holidays it opens at 18:30 on the Friday and doesn’t close until 08:00 on Monday


In relation to questions 3-10, the CCG does not hold the information.  Please contact the provider (Local Care Direct) for further information.

3. How many GPs do you have working at any one time?

4. What is the hourly pay?

5. What is the seniority mix?

6. How many GPs do you have and how many vacancies?

7. What proportion are: a) locums, b) from local practices c) employed by the Trust, or d) other? (If other, please explain)

Between November 1 2017 and April 30 2018:

8. How many patients were seen through A&E GP streaming?

9. What proportion were:

a) dealt with in full,

b) sent through to A&E,

c) referred to their own GP or d) other?

To date (since launching the streaming service):

10. How many patient complaints have you received concerning A&E GP streaming?

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