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Helpful Information

Here you will find a range of helpful information.  If you have any suggestions or questions, please contact us.

Where do I go if I need medical help?

  • Self care is best for most common ailments such as coughs and colds.
  • If you become ill with a non-urgent condition and need advice, please visit the NHS Choices website for information and advice or go to your local pharmacist (Click here to find pharmacies in your area).Pharmacists are highly trained and can give you advice on common illnesses and conditions.
  •  For more urgent conditions that you believe you can’t take care of yourself, you should contact your GP as usual, or call 111 if:
  1. you need medical help fast but it’s not a 999 emergency
  2. you think you need to go to your local Accident and Emergency centre (A&E) or need another NHS urgent care service
  3. you don’t know who to call or you don’t have a GP to call
  4. you need health information or reassurance about what to do next
  • For minor injuries or illness (cuts, sprains, rashes and so forth) you could visit a walk-in centre if the problem can’t wait for a GP appointment. Click here to find your nearest walk-in centre.
  • Only those adults and children with genuine emergency needs should go to A&E. Emergencies include:
    • major injuries, such as broken limbs or severe head injury
    • loss of consciousness
    • an acute confused state
    • fits
    • severe chest pain
    • breathing difficulties
    • severe bleeding that can’t be stopped
    • severe allergic reactions
    • severe burns or scalds

What happens when I am referred to a specialist by my GP?

This leaflet has all the information you need if you are referred to a specialist by your GP.



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NHS Calderdale Clinical Commissioning Group: 5th floor, F Mill, Dean Clough, Halifax, HX3 5AX. Tel: 01422 307400

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