I am requesting information from you about the GP FORWARD VIEW 10 HIA from NHSE. One of these HIA is PRODUCTIVE WORK FLOWS (no5). Developing document management – workflow optimisation – which frees up GP time.
1. Has the CCG delivered on this HIA? (delivered the document management training to practice staff).
Yes. Under the title of ‘Correspondence Management’ training.
2. Have the CCG chosen a provider to train practices? If so what is the name of the provider?
Pennine GP Alliance.
3, Or has the CCG created its own version?
Not applicable. See above.