West Yorkshire & Harrogate Sustainability and Transformation Partnership (WY&H STP) has published a report on the engagement work on stroke services across West Yorkshire and Harrogate.
The engagement activities which took place in February and March 2017 involved asking people how WY&H stroke services could be further improved to make sure they are ‘fit for the future.’ Over 900 people completed the engagement survey and over 1,500 people were part of discussions, providing a vast amount of comments, ideas and information. This included gathering the views of staff that are, or, could be future users of healthcare and have witnessed first-hand the experience of service users.
The engagement work highlighted many findings including concern that a decision had already been made to reduce the number of hyper-acute stroke units (HASUs). It’s important to note that no decision has been made at this stage to reduce the number of units across West Yorkshire and Harrogate.
A snap shot of some of the comments received include:
- Many people said that they would travel further if it meant they were able to receive the best treatment and to be treated by specialists; however, they wanted their rehabilitation to be available closer to home. Although some people were worried that if they had to travel further the extra journey time could negatively affect their health, and would make it more difficult for their family to visit them.
- Those who had experienced a stroke described the excellent levels of care that they received in hospital, from being seen quickly, to accessing the most appropriate treatments and being kept informed throughout. They talked about staff being willing to help, whilst recognising that some were extremely busy. It was also felt that there should not be a difference in care during the week and at the weekend.
- Many described how stroke can be a life changing event which can be difficult for the patient and their families to deal with. It was felt that there was a need to ensure that the patient and their family are provided with the appropriate levels of emotional support and advice.
- The valuable role of voluntary and community organisations specialising in stroke support, particular on hospital wards, was recognised in the report.
- Many felt that there was a need to raise awareness of the signs and symptoms of a stroke, and what to do if you think someone is having a stroke.
The report, strategic case for change and a public summary with an easy read version is available at http://bit.ly/2sjcLfa