What can we help you with today?

  • Search Term

  • Filter Documents?


Close this window

Understanding the views and experiences of people living in Calderdale of the COVID Vaccine

  • Version
  • Download 613
  • File Size 1.32 MB
  • File Count 1
  • Create Date 10/12/2021
  • Last Updated 29/04/2022

The CCG worked with partners in Calderdale (Healthwatch, Local Authority, and the Voluntary Sector) to understand the views and experiences of people living in Calderdale of the COVID vaccine.

We wanted to give people the opportunity to help influence how we shape the operational delivery of the vaccine delivery model in Calderdale and the messages we share; through understanding and learning what the public views are of the COVID vaccine and understanding any concerns or misinformation that people may have heard.

We wanted to understand people’s perspectives of:

  • How people felt about the vaccine?
  • What has the experience been like for people who have received the vaccine?
  • Real stories from people with lived experience

We would like to take this opportunity to say a huge thank you to those who have helped us to deliver over 2000 conversations on our behalf, we couldn’t have delivered this engagement without them.

Local voluntary and community organisations, including:

  • Temporary accommodation providers and support services for homeless people
  • Support services for asylum seekers,
  • Forums of parents and carers of people with disabilities
  • Care providers facilitating respite for unpaid carers
  • Support groups for Asian women with mental health issues
  • Forums for people over 50, and organisations that support them
  • Organisations supporting Black and African communities
  • Organisations supporting older lesbians in Calderdale
  • Reference group of young people aged 0-25 with Special Educational Needs or Disabilities
  • Groups of college students through Healthy Futures (Public Health) project
  • Local youth workers
  • Organisations providing support, information, and advice to unpaid carers.
  • Local pan-disability forum

We have also received feedback from many other sources who have also been having conversations with our communities including the Social Prescribing team, Healthwatch, local pharmacy sites, and our neighbourhood teams and VCSE organisations who have attended locality partnership meetings.

Insight reports

Insight reports produced from all the feedback we received have been used to help create our communication messages and to respond to people’s concerns.  The insight also informed our vaccine programme – listening to feedback we have delivered live Q&A sessions on topics should as pregnancy and fertility and working, listening to our stakeholders we have worked with our local mosques, charity organisations such as St. Augustine's, gathering places to deliver pop up clinics, vaccine clinics for people with learning disabilities and their carers, cinema style approach with popcorn and films to put people at ease instead of awaiting room and longer appointments for people so they didn’t feel rushed.

What people told us (below are some of the themes we heard):

  • People had concerns around the long-term effect of the vaccine on fertility, pregnancy and breastfeeding
  • People were concerned about the side effects or allergic reactions
  • People told us they didn’t understand the vaccine, how it works or what was in it
  • Carers told us they were worried about the people they care for if they hadn’t been offered the vaccine
  • People told us we needed to make sure we catered for those who had additional needs and require reasonable adjustments or just need information in a different way
  • People told us they wanted to know more but sometimes struggles with how they receive information
  • People wanted to get their vaccine, but said work was a barrier to being able to go and get it – pop ups/walk in clinics
  • People wanted to be vaccinated in their own communities - pop ups/walk in clinics
  • Younger people told us they wanted to weigh up the potential risks of being vaccinated vs. not being vaccinated, as they perceive the risk of becoming seriously ill from COVID to be lower to them.
  • Younger people told us they wanted one place to go for information and ask questions
  • Some people told us they wanted to wait before making a decision about getting the vaccine

We listened to what people told us (below are some of the things we did)

  • We provided information about the vaccine and people’s concerns in a range of different formats such as easy-read, different languages
  • We worked closely with trusted members within our communities such as our engagement champions, covid champions, community leaders who were able to have conversations in our communities to help with providing the right information about the vaccine
  • Question and answer sessions were organised for a range of people who had concerns about the vaccine.
  • People who are housebound were offered the vaccine in their own homes
  • We recognise the importance of unpaid cares and made sure they were a priority to receive the vaccine and were able to refer themselves and made sure they were able to receive the vaccine at the same time as the person they cared for had their vaccine
  • We offered a range of adjustments at GP clinic vaccinations, including quiet clinics in each locality.
  • We made vaccination appointments for people with learning disabilities longer, with more time to ask questions and digest information.
  • For people with more profound learning disabilities, we set up bespoke pop-up clinics run by our experienced learning disabilities team.
  • We sent out easy-read letters to people with learning disabilities, inviting them for their vaccination.
  • We held pop up clinics and walk in events for people to access at different times (weekends and evenings) and locations so that we could offer additional support for people to receive their vaccines, such as;
    • Interpreters for language barriers
    • For people who told us they wanted to be vaccinated in their own communities we held pop clinics in mosques, or trusted organisations who work with those who are vulnerable for example, people who are homeless
    • For those who told us work was a barrier
  • We worked with young people who developed resources to address the concerns that younger people had told us
  • We worked with chat health so that school aged children could ask questions or have a discussion about the vaccine with a medical professional via text
  • A letter has been sent to people who have not yet had their vaccine to let them know that they are able to receive their vaccine at any time

Report

Detailed findings report is currently in development.


FileAction
Engagement-and-equality-findings-report-understanding-the-views-and-experiences-of-people-living-in-calderdale-of-the-covid-19-vaccine.pdfDownload 

Download