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Accessing NHS Services

There are a number of services available to you when you need help, but please be sure to choose wisely. Click on the headers below for more information on each service

GP practices

Click here to search for your nearest GP practice.

Most GP practices are closed over the weekend from 6.30pm on Friday until 8.00am on Mondays.

When GP practices are closed, you can access urgent primary care services via NHS111, by dialling 111 on your telephone.

Evening, weekend and Bank Holiday GP appointments

Access to pre-bookable,  routine GP appointments are available from:

  • 6:30pm – 8:00pm Monday to Friday.
  • 10:00am – 2:00pm Saturday to Sunday.
  • 10:00am – 11:30am on Bank Holidays.

These appointments can be booked in advance or on the same day for a routine medical matter, subject to availability and the reason for your appointment.

How to book

Please contact your registered GP practice and ask for an Extended Access appointment.

What you need to know

To use this service book through your registered GP practice. By using this service you are consenting to Extended Access clinicians having access to your full medical records.

For cancellations please contact your practice or call 01422 893154

All appointments will be held at the following GP practices local to you that operate as Extended Access Hubs:

Spring Hall Medical Practice, 173C Spring Hall Lane, HX1 4JG


Offering appointments seven days per week, 365 days per year (including Bank holidays), to all registered patients from:

  • The Boulevard Medical Practice (Halifax)
  • Caritas Group Practice (Mixenden)
  • Horne Street Surgery (Halifax)
  • King Cross Surgery (King Cross)
  • Park Community Practice (Halifax)
  • Queens Road Surgery (Halifax)
  • Rosegarth and Siddall Practice (Halifax & Siddall)
  • Southowram Surgery (Southowram)
  • Spring Hall Medical Practice (Halifax)

Station Road Surgery, Station Road, Sowerby Bridge, HX6 3AB


Offering appointments seven days per week, 365 days per year (including Bank holidays), to all registered patients from:

  • Bankfield Surgery (Elland)
  • Brig Royd Surgery (Ripponden)
  • Hebden Bridge (Hebden Bridge and Mytholmroyd)
  • Meadowdale Group Practice (Elland)
  • Stainland Road Medical Centre (Greetland)
  • Station Road Surgery (Sowerby Bridge)
  • Todmorden Health Centre (Todmorden)

Rastrick Health Centre, Chapel Croft, Brighouse HD6 3NA


Offering appointments five days a week Monday – Friday to all registered patients from:

  • Church Lane Surgery (Brighouse)
  • Longroyde Surgery (Rastrick)
  • Northolme Practice (Northowram and Hipperholme)
  • Rastrick Health Centre (Rastrick)
  • Rydings Hall Surgery (Brighouse)

Patients registered with these practices can book weekend and Bank Holiday appointments at Spring Hall Medical Practice

Keighley Road Surgery, Illingworth, Halifax, HX2 9LL


Offering appointments five days per week Monday – Friday to all patients registered from:

  • Beechwood Medical Centre (Ovenden)
  • Caritas Group Practice (Mixenden)
  • Keighley Road Surgery (Illingworth)
  • Lister Lane Surgery (Halifax)
  • Plane Trees Group Practice (Pellon)

Patients registered with these practices can book weekend and Bank Holiday appointments at Spring Hall Medical Practice

Todmorden Group Practice, Lower George Street, Todmorden, OL14 5RN


Offering appointments five days per week Monday – Friday to all patients registered from:

  • Hebden Bridge Group Practice (Hebden Bridge)
  • Todmorden Group Practice (Todmorden)

Patients registered with these practices can book weekend and Bank Holiday appointments at Station Road Surgery

Pharmacy services

Click here to search for your nearest pharmacy.

Pharmacists are highly trained health professionals and can offer medical advice and self-care treatment quickly, saving you a trip to the doctor?

Pharmacists can help with treatment for minor concerns and conditions, such as coughs, colds, tummy troubles, teething in infants and aches and pains.

Speak to a pharmacist as soon as you start to feel unwell, and they’ll direct you to see your GP if they think you need to.

NHS 111

Phone NHS 111 when you need medical advice fast, but it’s not an emergency.

The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisers. They will ask questions to assess your symptoms and, depending on the situation, will then:

  • give you self-care advice
  • connect you to a nurse, emergency dentist or GP
  • book you a face-to-face appointment
  • send an ambulance directly, if necessary
  • direct you to the local service that can help you best with your concern

There’s a wide range of self-care medication available in pharmacies, shops and supermarkets that can be used to treat common ailments and save you the trouble of a GP appointment.

For advice on which medicines are suitable for you and your family speak to a community pharmacist.

It’s a good idea to have a stock of the following at home:

Pain relief – Painkillers like aspirin, paracetamol and ibuprofen are highly effective at relieving most minor aches and pains, such as headaches and period pain, and the symptoms of colds and flu. Ibuprofen can also help reduce the inflammation seen in arthritis and sprains.

Antihistamine tablets – useful for dealing with allergies, insect bites and hay fever.

Oral rehydration salts – to help restore your body’s natural balance of minerals and fluid after a fever, diarrhoea or vomiting

Anti-diarrhoea tablets – can quickly control the symptoms of diarrhoea, although they don’t deal with the underlying cause. These shouldn’t be given to children under 12. Speak to your pharmacist for advice.

Indigestion treatment –to relieve stomach ache or heartburn

Sunscreen – ensure it provides UVA and it at least factor 15. Protect yourself further by wearing a hat and sunglasses, and by avoiding the sun between 11:00am and 3:00pm.

As with all medicines, always read the label to make sure they are suitable for you, and keep them out of the reach of children. Ask your pharmacist if you need any advice about medicines or are unsure if they are suitable for you to take.

What you should have in your first-aid kit

Keeping a well-stocked first-aid kit can help you treat minor injuries, sprains and bruises at home, and reduce the risk of cuts becoming infected.
It’s a good idea to have the following items in your first aid kit at home:

Bandages – to support sprained and injured limbs, and to apply direct pressure to larger cuts before being treated in hospital.

Plasters – a range of sizes, waterproof if possible.

Thermometer – digital thermometers give very accurate readings; under-arm or ear thermometers are good ways to read a baby or young child’s temperature.

Antiseptic – this can be used to clean cuts before they’re bandaged, and most can treat insect stings, ulcers and spots; alcohol-free antiseptic wipes are useful to clean cuts.

Eyewash solution – to wash out grit or dirt in the eyes.

Sterile dressings – to dress larger injuries to prevent infection until treatment can be given by a health professional.

Medical tape –used to stick dressings on the skin and can also be used to tape an injured finger to an uninjured one, creating a makeshift splint.

Tweezers – for taking out splinters (if left in the skin they can cause pain and infection).

A small amount of money spent on the contents of a first-aid kit can make a big difference when treating injuries at home.

A&E services

Your A&E department is a busy place. Please only visit with life-threatening emergencies.

Visit A&E if you have any of the following symptoms:

  • Loss of consciousness
  • Chest pain
  • Breathing difficulties
  • Severe bleeding
  • Severe allergic reactions
  • Severe burns or scalds
  • Stroke symptoms

If you’re unsure, ring NHS 111. It’s free, and they can give you urgent medical advice, 24 hours a day, seven days a week.

The 999 ambulance service

At some point, most people will either witness or be involved in an accident or experience a medical emergency. Knowing what to do next and who to call can potentially save lives.

Life-threatening emergencies

Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk. Medical emergencies can include:

  • loss of consciousness
  • an acute confused state
  • fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions. Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.