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Useful resources

We are committed to providing support and training to staff to help them gain knowledge and understanding of how they can involve patients and public in commissioning decisions.

Staff training

We have developed in house engagement and consultation training for staff to help understand:

  • Legal and statutory obligations.
  • Definitions of patient experience, engagement and consultation.
  • Approach to engagement and consultation.
  • What happens if legal obligations are not followed.

We are also in the process of developing a style guide with templates to help plan all communications and engagement activities.

The following templates have been developed as part of this process:

Resources for Patient Reference Groups

Resources from NHS England

‘Get involved’ public participation pages

Guidance on involving patients and the public

Learning for Patient and Public Voice (PPV) partners and staff working with partnershttps://www.involve.org.uk/resources